Revamping Community Banks: The Power of Product Management with SouthState’s Chris Nichols

In this Travillian Next episode, Chris Nichols, Director of Capital Markets at SouthState Bank highlights the crucial role of product managers in community banks.

The conversation is available to listen to on Spotify or Apple Podcasts.

Chris points out that a lack of focus on product development and customer experience leads to underperformance. He stresses the need for hiring skilled individuals in marketing and finance and encourages banks to collaborate with core providers on new products and technologies. The discussion ends by emphasizing the importance of training and talent development for successful product management.

Travillian Host: Keith Daly, Principal – Banking & Fintech Search

Key Takeaways

  • Banks that focus on product development and customer experience tend to outperform their competitors.
  • Hiring individuals with proficiency in marketing and finance can be a step in the right direction for community banks.
  • Working with core providers to explore new products and technologies can help community banks stay competitive.
  • Training and developing talent in product management is crucial for driving success in community banks.

 


Travillian’s Banking and FinTech Practice provides Search and Talent Advisory services to depository institutions across the country. Established in 1998, the firm has built a unique platform that touches every corner of the industry. To learn more, click here.
Keith Daly, Principal -Banking & Fintech Search
(610) 908-5968 | kdaly@travilliangroup.com

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